Any reservation booked online, via phone, or through email require a one week notice. Any tour request within a one week period is subject to availability.
For multi-day and custom-made tours, we require a $500 deposit due at the time of Reservation. For single-day tours that are booked at least 1 week in advance, require 50% deposit of the tour fee. Any tour booked within 7 days require 100% cost of the tour fee
For multi-day tours and custom tours, full payment plus taxes will be required 60 days prior to the scheduled tour date. For single day tours the full payment is processed 7 days before the scheduled tour. (deposits will be used towards the tour payment)
METHOD OF PAYMENT
We accept Visa, MasterCard, American Express, Cash & Interac.
CANCELLATION AND REFUNDS
Any cancellation within 7 days of the tour is subject to a 10% cancelation fee. No cancelation fees on cancelations made prior to 7days before scheduled tour. In case of extreme weather, you will receive a full refund.
Client assumes all risk when participating in any activities during their tour. This includes activities which are designed as apart of a tour, such as hiking, wild life interactions, etc., and includes any activities the client chooses to partake in on their own accord, outside of the tour itinerary.
Client assumes full responsibility of the Tour Accessories when rented or signed out. Rocky Mountain Private Tours accepts full responsibility in the event the accessory malfunctions or has a manufacturers defect. Rocky Mountain Private Tours does not hold the client responsible for normal wear and tear on the accessories.
MEALS, ACCOMODATIONS and ATTRACTIONS
Meals: Up to $75 including taxes will be covered per meal for tours that offer a meal break.
Afternoon Tea: Up to $50 including taxes will be covered for tours that offer Afternoon Tea.
Platinum Tour: Fairmont Hotels or similar.
Gold & Silver Tour: Best Western Hotel or similar.
Bronze Tour: Hotel not included. Attraction ticket only.
Attractions: Two (2) tickets will be included at no cost for tours that include attractions.